Underscore Marketing is an agency providing nimble, data-driven media solutions and best-in-class analytics that empower life sciences brands to work smarter in reaching patients, caregivers, HCPs, and payors. With team members located throughout the US and the world, Underscore prides itself on its core values of Confident Leadership, Top-Notch Expertise, Mindful Innovation, Cross-Functional Collaboration, and Assuming Positive Intent. 

The ideal candidate will be responsible for leading cross-functional teams to deliver high-quality technical projects on time and within budget. This person will support a brand and play a key role in defining technical project requirements, timing, and deliverables, while ensuring that all stakeholders are aligned and informed throughout the project lifecycle. Collaborating closely with cross-functional teams and our clients, you will ensure the successful execution of technical projects, meeting client expectations and driving digital transformation. Your expertise in technical project management, technical acumen, and leadership skills will be instrumental in delivering high-quality solutions and fostering innovation within our organization. 

Responsibilities: 

• Lead and manage technical projects from initiation to completion. 

• Liaison for the D&T team and collaborate with cross-functional teams to ensure smooth project execution, aligning technical requirements with client objectives. 

• Drive the gathering, definition, and documentation of technical project requirements. 

• Partner with project managers to develop, maintain, and manage technical project work plans and timelines, revising as necessary to meet changing needs and requirements. 

• Define and track tasks, dependencies, priorities, and milestones, and manage assigned internal resources to completion. 

• Interface with client brand and IT project stakeholders as needed to facilitate project needs. 

• Show initiative beyond pure management, organization, and implementation, and know when to escalate issues. 

• Interface with external development partners as needed to facilitate project needs. 

• Act as a primary point of contact for clients for technical projects, maintaining strong relationships and ensuring exceptional client satisfaction. 

• Establish and maintain quality assurance processes to ensure the delivery of high-quality products and solutions. 

• Support a brand and understand pharma, PIs, cookies, and cookie consent. 

• Understand MLR, PRC, Veeva submissions, APIs, product launches, and QA. 

 

Qualifications: 

• Minimum 5-7 years of experience in a technical project management role, with a focus on technical development implementations. 

• Well-versed with Tableau, GA-4, SFTP, Google Analytics tagging and integration, APIs, file formats, database development, Tableau dashboards, integrations, and HTML. 

• Proven experience successfully implementing SaaS and/or enterprise software applications. 

• Able to successfully manage multiple projects simultaneously on time and within budget. 

• Working knowledge of pharmaceutical, specialty pharmacy, hub, or related industries. 

• Strong understanding of project management methodologies, including agile, hybrid-agile, and SDLC, with a preference for agile project management frameworks and approaches. 

• Knowledge of technical concepts and tools (i.e., machine learning, data analytics, cloud computing). 

• Proficiency in project management software/tools and collaboration platforms (e.g., Wrike, MS Project, Jira). 

• Excellent written and verbal communication skills. 

• Strong interpersonal skills, with the ability to effectively interact with clients. 

Underscore Marketing is an equal-opportunity employer. We believe that innovation is born out of diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.